Error on the ‘Choose Your Plan’ Page

I want to change my current plan

I want to cancel the renewal of my TMH Suite Premium subscription

How to Sync Google Calendar with iCalendar on iPhone or iPad?

Can I customise the appearance and brand on the system?

How do I access patient evaluations?

How does TMH Suite manage patient data?

The appointment doesn’t have a video call link, or the link doesn’t work

How can I get in contact to leave a suggestion or speak to an operator?

How to add or modify a centre in TMH Suite

What plans does TMH Suite offer and where can I view the prices?

How can I tell which patients have already paid me?

Can I export my session list or patient data to Excel?

Is it possible to apply discounts to appointments?

Can I Transfer a Payment Collection from One Patient to Another?

How to contact a patient from TMH Suite

How to add or modify the services I offer

How can I change the language on my profile?

How to change my password?

Can I add more than one centre or location to my account?

What currency are my appointments charged in?

How to set up automatic WhatsApp reminders?

How to contact technical support for TMH Suite if I have problems?

Can I edit the link for an online appointment?

Can confirmed appointments be edited?

How to delete a patient in TMH Suite

How can I delete my TMH Suite account?

How do I create and send an invoice to a patient?

How can I create a single invoice for all sessions with a patient?

Invoice and Payment Settings

Can I request full or partial payment in advance?

Can I create appointments for past dates and generate invoices afterwards?

Is taking payments through the system secure?

What is SophIA and what is it for?

Start using SophIA

Before and after SophIA

SophIA usage plans

How to use SophIA in a customised way for a patient’s request?

How to use SophIA in general without a specific patient?

How to do you handle attachments in SophIA?

How to use voice dictation within SophIA?

Feature: “Improve your query” within SophIA

SophIA’s clinical support ideas and suggestions

Privacy, ethics and legal framework

SophIA, notes and clinical support: a more seamless way of working

Access to Notes from appointments and queries

How to update my invoicing details

Quick actions and navigation from Notes

What Payment Methods Can I Use in TMH Suite?

How to set up my public agenda?

 Using SophIA

SophIA history

How can I charge my clients?

Manage requests from the Inbox

How to confirm appointments from your Inbox

How to reply to patient requests?

How to create appointments from a suggestion

Request statuses in the Inbox

How to delete a centre or branch in TMH Suite

How do I manage a pending payment or outstanding balance?

Can I modify payments for sessions that have already taken place?

How do I set up my account in TMH Suite?

How to add TMH Suite to your mobile home screen

Can I hide services?

Is it possible to have a single agenda for a centre?

How to ask your patients for reviews?

Set up my opening hours and availability

How to create and manage appointments in the TMH Suite agenda

Is it possible to block the patient's appointment time without recording sensitive data?

Blocking Appointments Requested by Patients in Your Calendar

How do I block my agenda during the holidays?

How do I sync with my Google Calendar?

How to Access the List of Pending Appointments

How can I request advance payment for a session?

Learn in 30 seconds how to set up your profile in TMH Suite

My Account

Manage your appointments easily and quickly. Sync with Google Calendar and keep control of all your centers' schedules from one place

Schedule

Discover everything included in your subscription and make the most of every available feature

My Plan

Save time by automating your messages and learn the best ways to reach new patients

Communications

Set up multiple payment methods and request partial or full prepayments when scheduling appointments

Invoicing and collections

Commissions

Easily manage multiple centers from one place. Organize your locations, set up services, and keep everything under centralized control

Centers

Manage requests, appointments, and contacts from one place. Reply, confirm, and organize everything faster. 

InBox

Save and manage your patients' history securely in TMH Suite. Easily access their diagnoses and notes.

Patient Medical History

Discover everything TMH Suite can do for your practice. Start working more efficiently

General Information

Learn how TMH Suite works with the help of our team

Tutorials

Learn how we protect the privacy of your data and easily access our technical support whenever you need it

Privacy and Technical Support

Privacy

Find practical guides to integrate and make the most of the external tools compatible with TMH Suite

Extra Help

SophIA

Go back to application

Was this article helpful?

You recently requested to reset your password for your account. Use the button below to reset it. This password reset is only valid for the next 24 hours.

If you’re having trouble with the button above, copy and paste the URL below into your web browser.

Please check your email for instructions to reset your password.

Check your email

Enter your email address and we will send you instructions to reset your password.

Frequently Asked Questions