---
title: " Using SophIA"
url: "https://help.tmhsuite.com/en/article/2f451d2a-f353-40dc-87a9-55dad93a5e71"
language: "en"
last_updated: "2026-04-28T08:19:19.995Z"
---

#  Using SophIA

**SophIA features two thinking models: the Basic model and the Advanced model.**  
 Each one is designed to adapt to different levels of complexity in clinical practice, thus allowing you to choose between quicker responses or more in-depth analysis, depending on your needs.

| **Feature** | **Basic model** | **Advanced model** |
| --- | --- | --- |
| File processing | ✔️ | ✔️ |
| Voice notes | ✔️ | ✔️ |
| It helps with rephrasing questions | ✔️ | ✔️ |
| Answers | Simple | More comprehensive |
| Reasoning | Essential clinical | In-depth and analytical clinical |

*SophIA usage is measured in tokens, which are consumed with each interaction, depending on the volume and complexity of the query.*

| **Plan** | **What is included** | **Free trial of the tool** |
| --- | --- | --- |
| **Free/Basic** | Access to **SophIA’s Basic model** with up to **200k tokens\* per month** and the ability to **upload and process up to 10 files**. | 6-month trial of the Basic model |
| **Premium** | Access to the **Advanced model (25k tokens)** with **unlimited files**, in addition to the **Basic model (200k tokens)** with **up to 10 files**. | 200k Advanced model tokens for the first three months |

*\*Tokens are like usage credits.*

**Every time you use a service feature** (e.g. generating content, analysing data, etc.) **tokens are consumed.**

**➡️ More usage = more tokens consumed.**

Tokens are reset every month.

![](https://cdn-assets.productfruits.com/eb72a991-03e6-4b7c-b56d-f267bb260ea8)

Once you have used up all your tokens\* *(Advanced and Basic)*, a warning message will show the next date on which your tokens will be reset, so that you can submit new queries to SophIA.

*Remember that, even without tokens, you can still view and read your conversations, but you will not be able to submit new inquiries until your tokens are reset.*

### **Monthly usage monitoring**

SophIA includes a permanently visible monthly usage bar that clearly shows, at all times, the percentage of tokens used and how many are still available.

![](https://cdn-assets.productfruits.com/b162aff2-2e36-4392-ad68-d5ed1952f1a4)

This bar shows the **percentage of plan usage**, while taking into account the **tokens used and the files processed** during the month.

**Example of query and token usage:**  
 

![](https://cdn-assets.productfruits.com/3501e36b-a65e-45b4-9d04-9550698fd090)

**Remember:** With every query made, the percentage of tokens consumed will be updated.  
Usage information will be available at all times to enable clear and simple tracking.

![](https://cdn-assets.productfruits.com/7c2bcbf9-8245-46d1-8567-634c0533741c)