---
title: "Can I Transfer a Payment Collection from One Patient to Another?"
url: "https://help.tmhsuite.com/en/article/can-i-transfer-a-payment-collection-from-one-patient-to-another"
language: "en"
last_updated: "2025-08-07T09:49:41.966Z"
---

# Can I Transfer a Payment Collection from One Patient to Another?

Now, TMH Suite doesn’t support transferring a payment directly from one patient to another. If a payment has been assigned in error, you can correct it by following these steps:

-   **Cancel the payment** linked to the incorrect patient via the ‘Invoicing and Collections’ section
-   Then create a **new** **payment** request for the correct patient You can easily do this from the **agenda** by opening the appointment and clicking the ‘Request Payment’ button.

![](https://cdn-assets.productfruits.com/6b8d8552-efca-4cd8-b70a-791df08e66bf)

**⚠️ Note: To request advance payments** (whether full or partial), **make sure your payment card is activated, and you have a Premium Plan enabled.** With the Premium Plan, you can customise your payment settings and choose whether to collect the full session fee upfront or just a partial amount before the appointment.