---
title: "How to confirm appointments from your Inbox"
url: "https://help.tmhsuite.com/en/article/how-to-confirm-appointments-from-your-inbox"
language: "en"
last_updated: "2026-06-17T08:47:05.693Z"
---

# How to confirm appointments from your Inbox

From the Inbox, you can confirm pending appointments directly without having to open the full details.

### **Confirm an appointment**

If your account does not have payments enabled, the **Confirm** button will confirm the appointment directly.

Once confirmed,

●       the appointment automatically changes to Managed status;

●       a confirmation message will be displayed.

### **Confirm an appointment and request payment**

If your account has payments enabled, the **Confirm** button will display additional options:

●       Confirm appointment

●       Confirm and request payment

When you select the option to request payment,

1.  the appointment is automatically confirmed;
2.  the request changes to Managed status;
3.  the payment request process begins.

When the payment request is sent successfully, you will return to the Inbox with a confirmation message.

![](https://cdn-assets.productfruits.com/706e682c-8030-4f53-81aa-34cd7f11b29c)

### **Review an appointment before confirming it**

The **Review** action allows you to open the appointment’s full details before managing it.

On mobile phone

The Review button is displayed.

On desktop

A magnifying glass icon is displayed.

Hovering over the icon will display the text:

●       Review

### **What happens after confirming an appointment**

Once confirmed,

●       the appointment automatically disappears from the Pending view;

●       the status changes to Managed;

●       the inbox updates in real time.

This ensures the view is always up to date without having to refresh the page.