Frequently Asked Questions
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Frequently Asked Questions
What's New
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How do I sync with my Google Calendar?How can I cancel or modify an appointment?How to Access the List of Pending AppointmentsSet up my opening hours and availabilityIs it possible to apply discounts to appointments?How can I request advance payment for a session?How to contact a patient from TMH SuiteCan I hide services?Is it possible to have a single agenda for a centre?How to set up my public agenda?How to create an appointment in the TMH Suite agendaHow can I send my availability to a patient?I can’t confirm or charge for an appointmentIs it possible to block the patient's appointment time without recording sensitive data?How to confirm or modify an appointment?The appointment doesn’t have a video call link, or the link doesn’t workBlocking Appointments Requested by Patients in Your CalendarDuplicate Appointments in Google CalendarCan I edit the link for an online appointment?Can confirmed appointments be edited?How to add TMH Suite to your mobile home screenHow do I block my agenda during the holidays?
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Extra Help

How to confirm or modify an appointment?

Within TMH Suite, you can manage your pending appointments with ease. By default, appointments originating from external portals or your public calendar require manual confirmation; however, this setting may be adjusted according to your preference.

Automatic Appointment Confirmation

Should you wish to streamline your calendar, you may activate the automatic confirmation function. This removes the requirement to manually accept each appointment. Once enabled, appointments will be confirmed automatically, and the corresponding time slot will be secured in your calendar.

⚠️ How to enable this feature?

  • Go to ‘Schedule’ > ‘Set up Schedule’.
  • Activate the ‘Automatic appointment confirmation’ option.
  • That’s it! Incoming appointments will be confirmed immediately, without further action on your part.

This function is available only for:

  • Appointments from MundoPsicologos (for users with a Premium Plan)
  • Appointments via the public calendar (for users with a Premium TMH Suite Plan)

Prefer to confirm or reject appointments manually?

If you choose not to enable this option, you may continue to review your pending appointments via the calendar:

  • Apply the ‘Confirmation status’ filter and select ‘Pending’.
  • From there, you may confirm or decline appointments as appropriate.

That’s everything! if you have any questions, remember that we are here to help you. Thank you for being part of the TMH Suite family!

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