Frequently Asked Questions
What's New
Go back to application
Frequently Asked Questions
What's New
Go back to application
My Account
Schedule
How do I sync with my Google Calendar?How can I cancel or modify an appointment?How to Access the List of Pending AppointmentsSet up my opening hours and availabilityIs it possible to apply discounts to appointments?How can I request advance payment for a session?How to contact a patient from TMH SuiteCan I hide services?Is it possible to have a single agenda for a centre?How to set up my public agenda?How to create an appointment in the TMH Suite agendaHow can I send my availability to a patient?I can’t confirm or charge for an appointmentIs it possible to block the patient's appointment time without recording sensitive data?How to confirm or modify an appointment?The appointment doesn’t have a video call link, or the link doesn’t workBlocking Appointments Requested by Patients in Your CalendarDuplicate Appointments in Google CalendarCan I edit the link for an online appointment?Can confirmed appointments be edited?How to add TMH Suite to your mobile home screenHow do I block my agenda during the holidays?
My Plan
Communications
Invoicing and collections
Centers
Patient Medical History
Privacy and Technical Support
Extra Help

I can’t confirm or charge for an appointment

You’ll only be able to confirm or charge for an appointment if it’s scheduled for a future date.


⚠️ The prepayment feature is exclusively available with the Premium Plan.

Subscribe here to unlock all its benefits.

That’s everything! if you have any questions, remember that we are here to help you. Thank you for being part of the TMH Suite family!

English
Powered by Product Fruits