Manage requests from the Inbox

The TMH Suite Inbox allows you to manage requests, appointments and messages from a single location.

With this feature, you can save time on administrative tasks, reply more quickly to your patients and manage pending requests much more efficiently.

What can you manage from your Inbox?

From the Pending view, you can act quickly on different kinds of requests:

Pending appointments

●       Confirm appointments

●       Review details

●       Request payment upon confirmation

Contact requests

●       Reply by e-mail

●       Reply via WhatsApp

●       Mark as managed

Suggestions

●       Book an appointment directly

●       Mark as managed

Everything is managed with a single click.

Quick actions from the inbox

Quick actions are displayed directly above each request:

The request date is temporarily replaced by the available actions to allow for faster management.

Available actions

Appointments

●       Confirm

●       Review

Contact

●       Reply

●       Mark as managed

Suggestion

●       Book appointment

●       Mark as managed

Benefits:

The new Inbox helps you to

●       save time on administrative tasks;

●       reply more quickly to your patients;

●       centralise request management;

●       reduce unnecessary steps;

●       improve appointment and contact tracking;

●       increase the conversion rate of requests into confirmed appointments.

All from a single section integrated into your daily routine.